SORRY, WE ARE CURRENTLY CLOSED TO NEW PATIENTS.
Contact Us About Your Prescriptions
Medication Refills
- Refill requests should be submitted to the pharmacy at least 3 business days before running out of medication.
- Call the phone number on your medication bottle to request a refill, even if the label says there are 0 refills available. The pharmacy will send an electronic request directly to our doctor.
- If there are requirements that must be met before your prescription can be refilled, such as a follow-up visit or monitoring lab test, we will be in touch within 24-48 hours of your request.
- Please do not contact the doctor outside of business hours for routine medication orders unless it is regarding something urgent like antibiotics, inhalers, certain psych meds, etc..
- EXCEPTION: If you typically receive a 3-month supply of a controlled substance from the doctor (like ADHD meds), a clinic or telehealth visit will be required every 3 months. Please schedule this visit to occur BEFORE you run out of medication. These medication orders will be placed as 3 separate electronic prescriptions, which means your bottle will always show 0 refills, and you cannot request your next refill without speaking with pharmacy staff directly and asking to fill the prescription you have "on-file" with them. Each time you request your next refill from the pharmacy, ask the staff how many prescriptions you have left "on-file". When you fill the last one, please go ahead and schedule your follow-up appointment.
Other Medication Questions
If you have any questions about a medication, or are having difficulty obtaining or affording your prescriptions, PLEASE LET US KNOW! You can contact the doctor via text, phone, our patient portal, or by clicking the message button above.
Medication Discounts!
Medications can be expensive, and every pharmacy charges a different price. Here are a few ways to pay less for your prescriptions, and you can use them whether or not you have insurance. (Pro Tip: Most discount programs also cover pet meds.)
- GoodRx: This may be the best-known free discount card. It works like a coupon, providing significant discounts at many of our local pharmacies. They also have a wonderful phone app and website that quickly find which of your local pharmacies has the lowest price for your medication. You can pick up a free discount card in our clinic or use an electronic coupon code from their app or website.
- Kroger Rx Savings Club: This is a low-cost membership program for use at Fred Meyer and other Kroger stores. For $36/year for individuals, or $72/year for up to 6 people or pets, members can purchase more than 100 common generic prescriptions for $6 or less. Some medications are even free!
- Walmart and Target: For years these pharmacies put out "$4 Med Lists", without requiring insurance, memberships, or discount cards. Unfortunately, Walmart's list got MUCH shorter this past year (click this link for a complete list), and Target discontinued their $4 program altogether.
- If you still can't find an affordable price for your medication, PLEASE CONTACT US. The doctor may be able to switch you to an equivalent medication with a lower price, or help out in some other way.